Emergency Broadband Benefit Program

Midstate Communications will offer low-cost broadband to eligible customers through the Emergency Broadband Benefit

With EBB, eligible Midstate customers can temporarily receive low or no cost broadband services

Midstate is helping make broadband more affordable for the millions of eligible households who need it most.

New and existing Midstate Customers may be eligible to receive home internet or broadband service for little or no cost if they take advantage of the Emergency Broadband Benefit (EBB), administered by the Federal Communications Commission. This temporary program was established by Congress to help those economically impacted by the COVID-19 pandemic.

Under the EBB program, qualifying customers can temporarily receive a benefit of up to $50 per month.1 Those on qualifying Tribal lands can save up to $75 per month.

When will this benefit be available for eligible plans?

EBB eligible plans from Midstate will be available to qualifying customers shortly after the FCC opens its program on May 12.

Which plans are eligible?

These benefits can be applied to all broadband service plans and bundled Internet plans for new and existing customers - limit: one benefit per eligible household.

Here’s how it works

Customers must first apply and be approved for the EBB by the federal government at getemergencybroadband.org beginning May 12. They can get approved online in just a few minutes. Although, it could take up to a few days if the application requires a manual review.

Midstate will begin its EBB program within days of the FCC starting its verification process. Customers who have been approved will then be able to establish new, and eligible, Internet service or have their benefit applied to their existing service.

How do I know if I qualify?

Qualification criteria for the EBB program was established by the FCC and includes the following:

If you currently qualify for Lifeline benefits through participation in SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit you will qualify. Other qualifying criteria are:
  • Participate in one of several Tribal specific programs
  • Experienced a substantial loss of Income since February 29, 2020.
  • Received a federal Pell Grant in the current award year;
  • Received approval for benefits under the free and reduced-price school lunch program or the school breakfast program

For a complete list of qualifying criteria for the EBB program go to: getemergencybroadband.org/do-i-qualify/.

Do I Qualify?

Please contact our offices if you have questions regarding the EBB program.  You can contact our offices at

 Kimball Office:  605-778-6221

 Chamberlain Office:  605-234-8000

*Eligibility determined by the National Lifeline Eligibility Verifier (National Verifier), managed by the Universal Service Administrative Company (USAC).  For more information on eligibility criteria for the EBB visit getemergencybroadband.org.  
*Additional fees and taxes may apply. 

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