The Messenger - July 2021

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Midstate’s 100% fiber network offers broadband service to all of our residential and business customers inside our service territories. No other internet infrastructure even comes close to fiber in terms of its speed and reliability.

Sign up for our fiber broadband service now to start enjoying:

  • ROBUST SPEEDS UP TO A GIG – Get the upload/download bandwidth you need to work more efficiently and enhance your streaming experience.
  • CONTINUITY OF SERVICE – Due to the high reliability of our fiber network, service issues are rare. Should a trouble occur, we’ll work to resolve it the same day, based on your schedule.

Call 605-778-6221 or 605-234-8000 to learn more about our fiber broadband service including available plans and pricing.

Speeds available may vary depending on location. Contact us for details.


The COVID-19 pandemic increased the need for broadband service while reducing income for many. That’s why the Federal Communica-tions Commission (FCC) has established the Emergency Broadband Benefit Program.

This federal initiative will provide eligible households with discounts of up to $50 a month for broadband service, and up to $75 a month if the household is on Tribal lands. The Emergency Broadband Benefit Program will also provide eligible households with a one-time discount of up to $100 on a computer or tablet from participating providers if they contribute $10-$50 toward the purchase price.

Acting FCC Chairwoman Jessica Rosenworcel said, “This $3.2 billion program was designed to lower the cost of high-speed internet service for those struggling to get the connectivity they need during the ongoing pandemic. It will help those sitting in cars in parking lots just to catch a Wi-Fi signal to go online for work. It will help those lingering outside the library with a laptop just to get a wireless signal for remote learning. It will help those who worry about choosing between paying a broadband bill and paying rent or buying groceries. In short, this program can make a meaningful difference in the lives of people across the country.”

A household is eligible for the Emergency Broadband Benefit if it includes a member who meets at least one of these criteria:

  • Qualifies for the Lifeline program.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community
  • Eligibility Provision, or did so in the 2019-2020 school year.
  • Received a Federal Pell Grant during the current award year.
  • Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers.
  • Participates in an existing low-income or pandemic relief program offered by a broad-band provider.

For complete details including instructions on how to apply for the Emergency Broadband Benefit, visit www.fcc.gov/broadbandbenefit.

Director Election Planned for July 22nd

As of this newsletter’s printing, only one Director Election will be held this year. Two candidates filed petitions for the District 2 seat, which includes New Holland, Stickney, White Lake and Delmont. They are incumbent Lyle McCord and challenger Jody Hauge. Ballots will be mailed to all members residing within District 2. All completed ballots must be received at the Midstate office by July 22nd to be counted. Members may mail their ballots or vote in person at our office from 9:00 – 11:00 a.m. on July 22nd. Elections were cancelled for board positions in Districts 3 and 4 due to only one candidate filing petitions.


Important Dates to Remember

Please mark the following dates regarding our billing schedule on your calendar. Bills are mailed the last business day of each month and payment is due on the 20th of the month. Paying on time saves frustrating calls and unwanted late fees.

Last Business Day of Each Month
–Bills mailed out from Midstate’s office

5th of Each Month
– Disconnect of all accounts with a 30 day balance

20th of Each Month
– Bills are due in either Midstate office by 12:00 p.m.

20th of Each Month
– Overdue notices mailed out and late fees will be applied to all delinquent accounts.

All Midstate bills are due upon receipt. Any bills that have not been received by the 5th of the following month will be disconnected. To be reconnected, the bill must be paid in full and will be subject to a down payment and appropriate reconnect fees.


New Wi-Fi 6 Can Handle Many Devices on a Single Network

Wi-Fi 6 is the next generation of Wi-Fi, and we can all be grateful for its simple name. Until recently, Wi-Fi generations were referred to by an arcane naming scheme that required you to understand whether 802.11n was faster than 802.11ac, and whether 802.11ac was faster than 802.11af. To fix that, the Wi-Fi Alliance decided to rename Wi-Fi generations with simple version numbers. The current generation of Wi-Fi, 802.11ac, became Wi-Fi 5. This new generation, previously called 802.11ax, is now Wi-Fi 6.

Wi-Fi 6 introduces technologies to help mitigate the issues that come with putting many Wi-Fi devices on a single network. It lets routers com-municate with more devices at once and sends data to multiple devices in the same broadcast. This is an important improvement, since Wi-Fi 5 came out in 2015, the average U.S. household had about five devices connected to Wi-Fi. Now the average is 9 devices, and that’s predicted to rise to about 50 by 2025.

Call Midstate at 605-778-6221 or 605-234-8000 if you have questions about your Wi-Fi service.


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