Affordable Connectivity Program

Midstate Communications will offer low-cost broadband internet to eligible customers through the Affordable Connectivity Program

With the Affordable Connectivity Program, eligible Midstate customers can receive low or no-cost broadband services

Midstate is helping make broadband more affordable for the millions of eligible households who need it most.

New and existing Midstate Customers may be eligible to receive this discount.  Congress recently enacted the Affordable Connectivity Program (ACP) to assist customers with the cost of broadband service.  The ACP will replace the previous Emergency Broadband Program (EBB) on March 1st, 2022. 

Under the old EBB program, qualifying customers receiving the maximum monthly benefit of $50 per month will see a new up to $30 per month discount effective March 1st, 2022 for households not located on qualifying Tribal lands.  The monthly benefit will remain at up to $75 per month for households on qualifying Tribal lands.

When will the benefit be available for eligible plans?

ACP eligible plans from Midstate are available to qualifying customers now.

Which plans are eligible?

These benefits can be applied to all broadband service plans and bundled Internet plans for new and existing customers - limit: one benefit per eligible household.

Here’s how it works

Customers must first apply and be approved for the ACP by the federal government at ACPBenefit.org. They can get approved online in just a few minutes. Although, it could take up to a few days if the application requires a manual review.

Customers who have been approved will then be able to establish new, and eligible, Internet service or have their benefit applied to their existing service.


How do I know if I qualify?

Qualification criteria for the ACP program was established by the FCC and include the following:

If you currently qualify for Lifeline benefits through participation in SNAP, Medicaid, Supplemental Security Income, WIC, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit you will qualify. Other qualifying criteria are:
  • Participate in one of several Tribal specific programs
  • Meets the eligibility criteria for a participating provider's existing low-income program.
  • Received a federal Pell Grant in the current award year;
  • Received approval for benefits under the free and reduced-price school lunch program or the school breakfast program

For a complete list of qualifying criteria for the ACP program go to: acpbenefit.org/do-i-qualify.

Do I Qualify?

Please contact our offices if you have questions regarding the ACP program.  You can contact our offices at

 Kimball Office:  605-778-6221

 Chamberlain Office:  605-234-8000

The Federal Communications Commission (FCC) has made available a dedicated complaint process to address subscriber issues
concerning ACP enrollment or participating provider provisioning of ACP-supported services.  The FCC's Consumer Complaint Center for 
ACP can be found at: https://consumercomplaints.fcc.gov/hc/en-us or call 1-888-CALL-FCC (888-225-5322).

*Eligibility determined by the National Lifeline Eligibility Verifier (National Verifier), managed by the Universal Service Administrative Company (USAC).  For more information on eligibility criteria for the ACP visit acpbenefit.org.  
*Additional fees and taxes may apply. 




Midstate Communications Your best connection.